cbaja Privacy Policy

cbaja ("we", "us", or "the platform") is a trusted online casino and betting service provider. This Privacy Policy ("Policy") applies to all registered members and visitors who use the cbaja website (cbaja.cam) and its related services.

We place the highest importance on your privacy. The purpose of this policy is to clearly inform you about what information we collect, how it is used, and what your rights are. By registering on the cbaja platform or using our services, you consent to this Privacy Policy.

cbaja collects the following types of information. The information comes from two sources — what you provide directly and what is automatically recorded while you use the platform.

cbaja uses your information for the following legitimate purposes. We never sell your personal information to unauthorized third parties.

• Creating, verifying, and managing accounts and confirming age (in compliance with the 21+ rule).
• Securely processing deposits, withdrawals, and other financial transactions.
• Providing 24/7 customer support in Bengali and managing live chat and email support.
• Detecting and preventing fraud, money laundering, and other improper activities.
• Enforcing responsible gaming policies and monitoring at-risk behavior.
• Correctly issuing and verifying bonuses, promotions, and VIP benefits.
• Sending personalized marketing messages and offers with your consent.
• Conducting analysis to improve platform performance and user experience.
• Meeting applicable legal obligations and reporting to regulatory authorities.

The cbaja platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve your browsing experience.

You can disable non-essential cookies at any time by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

cbaja never sells your personal information under any circumstances. Information may be shared in the following limited cases and under strict confidentiality agreements:

cbaja uses industry-standard technology to protect your information. Our security framework operates at the following levels:

• SSL/TLS Encryption: All data transmission between your browser and our servers is conducted through encrypted channels.
• Database Encryption: Stored sensitive information, especially financial data, is kept in encrypted form.
• Two-Factor Authentication: The option to activate an additional security layer for account login is available.
• Access Control: Among our staff, only authorized individuals may access your information for specific purposes.
• Regular Security Audits: Regular penetration testing and security audits are conducted to identify vulnerabilities.
• Fraud Detection System: Unusual transactions or login attempts are automatically detected to keep accounts secure.

cbaja retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Account Data: All information is retained for as long as the account remains active.
• After Account Closure: Even after an account is closed or deactivated, information required for legal obligations and dispute resolution is retained for a specified period.
• Financial Transaction Records: Retaining transaction records for an extended period is mandatory in accordance with guidance from government and regulatory authorities.
• Marketing Data: Marketing-related information is deleted when you withdraw consent or when the designated period expires.

Once the designated period ends, information is securely deleted or anonymised in a way that makes it no longer possible to identify you.

As a cbaja user, you have the following rights over your own personal information. To exercise these rights, please contact our support team.

The cbaja platform is intended only for individuals aged 21 and over. We do not knowingly collect information from any minor.

Age verification at the time of registration is mandatory. If it comes to our attention that a minor's information has been collected inadvertently, we will immediately close that account and delete the information. If a parent or guardian contacts us regarding this matter, we will take prompt action.

cbaja reserves the right to update this Privacy Policy as needed. Changes may occur due to changes in services, adoption of new technologies, or legal obligations.

• For any significant changes, we will send you advance notice to your registered email.
• Continuing to use the platform after an update will be taken as your acceptance of the new policy.
• Previous versions of the policy can be provided upon request — please contact support.
• The date of the most recent update will always be displayed at the top of this page.

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please get in touch with us. Our privacy and data protection team is ready to assist you.

To learn more, please visit our Terms & Conditions and Responsible Gaming pages.